About DobiKisasa
DobiKisasa is Tanzania's leading on-demand laundry marketplace — a platform that connects everyday customers with trusted local laundry partners through a network of verified riders.
We eliminate the hassle of laundry in Africa's fast-growing urban centres by offering free doorstep pickup and delivery for households, offices, and university students across Tanzania.
48hr
Guaranteed return time
4-Party
Marketplace model
0
Upfront payment required
10+
Cities across Tanzania
How the DobiKisasa Marketplace Works
A four-party model built around your convenience.
Customer
Places an order and selects a package. No upfront payment needed.
Rider
Verified rider picks up the laundry from the customer's door.
Laundry Partner
Trusted local partner washes, dries, and presses the clothes.
Delivery
Rider returns fresh laundry. Customer pays via mobile money.
🎯 Our Mission
To make clean, professionally cared-for laundry accessible to every Tanzanian — whether at home, at the office, or on campus — while creating income opportunities for local riders and laundry businesses.
💚 Our Values
The People Behind DobiKisasa
Verified, trained, and ready to serve Tanzania
Our Field Team
Verified, trained, and ready to serve
Our Process
Rider App
Support Team
Built for Everyone in the Chain
Customer app, partner dashboard, rider tools — all connected
Partner Dashboard
Real-Time Earnings & Analytics
Partner Portal
Order Management & Tracking
Get In Touch
We're here to ensure your laundry experience is as seamless as possible. Reach out to our dedicated team for support or inquiries.
Hours
Online orders: 24 / 7
Personal Interactive Support
Mon–Fri: 8am–5pm
Saturday: 9am–3pm
Sunday: Mama Fua Digital Agent only
Direct Line
+255 715 166 699WhatsApp Support
+255 715 166 699Email Inquiry
dobi@dobikisasa.co.tzPresence
Tanzania — Dar es Salaam, Arusha, Dodoma, Mwanza, Zanzibar & more
Our Service Areas
Strategically located to serve you better across the nation.
Dar es Salaam
Full range of services including express dry cleaning and bulk corporate laundry for Tanzania's commercial capital.
Laundry in Dar →Arusha & Kilimanjaro
Specialised gear cleaning for safari and trekking tourists as well as local professionals in the northern corridor.
Laundry in Arusha →Zanzibar
Serving the island's hospitality sector with premium linen care and guest laundry services for hotels and lodges.
Laundry in Zanzibar →Mwanza
Lakeside city coverage with standard household and student laundry packages through campus partner locations.
Laundry in Mwanza →Dodoma
Serving government offices, embassies, and households in Tanzania's capital with reliable weekday collections.
Laundry in Dodoma →More Cities
Expanding rapidly across Tanzania. Contact us to check availability in your area or to become a partner.
View All Cities →